Property enhancement
Specialist pool, jacuzzi, and water-feature care for vacation rentals in the Riviera Maya — chemistry, equipment, and pre-arrival checks handled before guests notice.
Pools are top-three drivers of bookings in Playa del Carmen, Tulum, and Akumal — and top-five drivers of one-star reviews. Cloudy water, off-balance chemistry, a hot tub at room temperature, or visible algae kill an arrival in the first ten minutes. The fix isn't "a guy who comes once a week" — it's a documented chemistry program plus pre-arrival verification on every check-in.
Pool & Hot Tub Care is the specialist layer on top of your regular property cleaning. Our techs handle scheduled chemical balance, equipment monitoring, pre-arrival temperature and clarity checks, off-season covers, and storm-season drain-down protocols. Photo documentation and chemistry logs are part of every service so you (and your guests) have proof.
Pricing is custom per property — pool size, equipment age, hot tub presence, and your booking volume all factor in. We'll quote a flat monthly after a walk-through.
What good looks like
Crystal water at every check-in, equipment that doesn't fail in August, no "pool tech said he'd come yesterday" messages from guests, and a chemistry log you (and your accountant) can actually read.
Free chlorine, pH, alkalinity, and stabilizer tested and adjusted on a documented schedule. Skim, vacuum, brush, and tile-line clean every visit. Logs delivered with each service so you can see the trend, not just the latest reading.
Pump, filter, salt cell (if equipped), heater, and timer reviewed at every visit. Coastal humidity and salt air corrode equipment faster than most owners expect — we catch failures before they become guest-facing emergencies. Service intervals matched to manufacturer guidance.
Every guest arrival gets a pool/jacuzzi check the morning of: water clarity, chemistry, temperature (especially the jacuzzi — guests notice cold tubs immediately), and equipment status. Issues surface on our side, not in a 11pm message from a guest.
Off-season covers reduce evaporation, debris, and chemistry drift on properties that aren't booked year-round. Storm season (June–November) gets a documented drain-down + secure-equipment protocol so a hurricane warning isn't a panic event.
We document pool size, equipment make/model, hot tub presence, water source, and current chemistry. If anything is mid-failure (a salt cell on its last legs, a heater that's been off for a year), it surfaces here, not three months in.
Flat monthly quote with the visit cadence laid out (typically weekly for active rentals, biweekly for hybrid use). You see exactly what each visit covers. No surprise upcharges.
First visit is more thorough than steady-state — chemistry rebalance, equipment baseline, deep clean. Often catches a few small fixes that get added to your owner-approval queue before they become problems.
Weekly (or chosen interval) service with chemistry logs, photos, and any owner-approval items flagged in the monthly statement. Pre-arrival checks happen on top of the regular schedule.
If "private pool" is in your listing title or first photo, your review velocity depends on it being right every single check-in. The cost of one bad pool-arrival review is months of organic-search visibility. The service is cheap insurance against that.
Hot tubs amplify everything — chemistry needs, temperature management, equipment failures, and guest expectations. They're also one of the fastest ways to differentiate your listing if maintained properly. Hot tubs without specialist care turn into liabilities; with care, they raise ADR.
If your property is half year-round rental and half personal use (or "open in high season, covered in low"), the service handles the on/off transitions and the off-season chemistry drift that catches absentee owners off-guard.
Weekly is the default for properties with active short-term rentals — the chemistry drift between visits is meaningful in coastal climates. Biweekly works for properties with lighter booking volume or hybrid use. We'll recommend a cadence based on your property's actual use pattern, not a one-size schedule.
No. Property management covers general operations including basic pool oversight (visible-issue flagging, vendor coordination), but the specialist chemistry + pre-arrival verification + storm protocols are an add-on service. Most owners with pools opt in; some use a separate local pool company they prefer — we coordinate either way.
A weekly pool tech who shows up, dumps chlorine, and leaves is fine for an owner-occupied property. For a vacation rental where every check-in is a fresh review opportunity, you need documented chemistry, photo logs, equipment trend tracking, pre-arrival verification, and storm protocols. The service is the operational layer, not just the visit.
Storm-season protocol is part of the service. Pre-storm drain-down to safe level, equipment secured or removed, salt cell pulled if needed, post-storm assessment + restart. Coordinated with your property's overall storm plan if you're also enrolled in Hurricane Prep & Backup Power.
If you're in a condo where the building maintains a shared pool, no — that's on the HOA. This service is for owners with a private pool or jacuzzi inside their unit (rooftop pools, plunge pools in garden units, hot tubs on terraces). We confirm scope during the walk-through.
Flat monthly, custom per property. Pool size, equipment age, hot tub presence, and visit cadence all factor in. Walk-through and quote are free. As a rough order, an active vacation-rental property with a pool + jacuzzi typically falls in the low-three-figures USD per month range.
Ready when you are
Free walk-through, flat monthly quote, no surprise upcharges. We'll tell you what your equipment actually needs.
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