Centro de conocimiento Riviera Maya

Respuestas reales sobre la Riviera Maya

Todo lo que necesitas saber para visitar, vivir y tener propiedad en Playa del Carmen, Tulum y la Riviera Maya. Las respuestas completas están en inglés por ahora — estamos traduciendo.

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Preguntas populares

Preguntas populares

Empieza con lo que más nos preguntan visitantes y propietarios.

Llegada y transporte

How do I get to Playa del Carmen from Cancún Airport?

Three real options: pre-booked private transfer (~$60–95 USD, door-to-door, easiest), ADO bus ($16–20 USD, drops you at Playa's central bus…

Información práctica

Is Playa del Carmen safe?

Yes for visitors who use city-trip judgment. Tourist zones (Playacar, Centro, Coco Beach, Zazil-Ha) are calm day and night; petty theft is…

Comida, bebida y vida nocturna

Where are the best tacos in Playa del Carmen?

El Fogón for al pastor (skip the 5th Ave location, go to the original on Av. 30). La Floresta for pescado/camarón. Taquería La Soriana…

Propiedad y administración

How do I know if a property manager in Mexico is honest?

Honesty shows up as paperwork. A trustworthy PM will hand you a sample owner statement, a vendor list, a 12-month repair log from a…

Propiedad y administración

Can foreigners buy property in Mexico?

Yes. In coastal areas like Quintana Roo, foreigners buy via fideicomiso (a 50-year renewable bank trust) — fully legal, fully transferable…

Información práctica

How do I avoid rental scams in Playa del Carmen?

If you're being rushed to wire a deposit before a live video walkthrough, it's a scam — full stop. Stolen photos relisted at 30–50% under…

Información práctica

What should I do if my Airbnb has no water?

Document in the Airbnb app first: time it stopped, photos, and whether neighbors/building staff see the same issue. Ask for an ETA and…

Información práctica

What should I do if the AC stops working in my rental?

Don't sit in a 32°C/90°F unit waiting for a callback. Try the 60-second checklist (remote batteries · breaker reset · drain unblock), then…

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Información práctica

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16 respuestas coinciden
Información prácticaToda la Riviera Maya

How bad are mosquitoes at coastal rentals in Mexico?

Expect some biting insects near greenery/water — screens, fans, repellent, and closing doors at dusk help more than hoping for zero bugs.

Información prácticaPlaya del Carmen

How do I avoid rental scams in Playa del Carmen?

If you're being rushed to wire a deposit before a live video walkthrough, it's a scam — full stop. Stolen photos relisted at 30–50% under…

Información prácticaPlaya del Carmen

Is direct booking safe in Playa del Carmen?

Safe with legitimate operators — real company, traceable contacts, written terms, sane payments. Risky with anonymous chats and hurry-up…

Información prácticaIsla Mujeres

Is Isla Mujeres safe?

Yes — Isla is generally calmer than mainland hubs. Normal travel judgment still applies: secure valuables on the beach, use licensed golf…

Información prácticaPlaya del Carmen

Is Playa del Carmen safe?

Yes for visitors who use city-trip judgment. Tourist zones (Playacar, Centro, Coco Beach, Zazil-Ha) are calm day and night; petty theft is…

Información prácticaPlaya del Carmen

Is Zazil-Ha safe in Playa del Carmen?

Generally yes — Zazil-Ha is a residential beach-adjacent zone locals and repeat visitors use. Petty theft is the main risk; use normal…

Información prácticaToda la Riviera Maya

Should I use cash or card in Mexico on vacation?

Both — use card at hotels, restaurants, supermarkets (always say "pesos" not USD); carry 1,500–2,500 MXN cash for taxis, taquerías, tips…

Información prácticaPlaya del Carmen

What are the best gyms and yoga studios in Playa del Carmen?

Playa Fitness (5th Ave) and Anytime Fitness for traditional gym. CrossFit Playa for, well, CrossFit. For yoga, Yoga Loft (donation-based…

Información prácticaPlaya del Carmen

What should I ask before booking an Airbnb in Playa del Carmen?

Ask 10 blunt questions before you book: exact street + cross-street, WiFi speed test screenshot, last AC service date, electricity policy…

Información prácticaToda la Riviera Maya

What should I do if my Airbnb has no water?

Document in the Airbnb app first: time it stopped, photos, and whether neighbors/building staff see the same issue. Ask for an ETA and…

Información prácticaPlaya del Carmen

What should I do if the AC stops working in my rental?

Don't sit in a 32°C/90°F unit waiting for a callback. Try the 60-second checklist (remote batteries · breaker reset · drain unblock), then…

Información prácticaToda la Riviera Maya

What should travelers know about hurricane season in Quintana Roo?

Hurricane season runs June 1 – November 30; September-October are peak risk. Most weeks pass uneventfully. The smart play: buy refundable…

Información prácticaPlaya del CarmenTulum

Where do I buy a SIM card or eSIM in Mexico as a tourist?

Easiest: Airalo or Holafly eSIM bought before you fly (~$15–25 USD/week unlimited). Cheapest physical SIM: Telcel Amigo at any OXXO ($150…

Información prácticaPlaya del Carmen

Where do I buy groceries in Playa del Carmen?

Chedraui Selecto for imports + reliable quality. La Comer for produce + general. Walmart for the cheapest staples. Mercado 28 or Mercado de…

Información prácticaPlaya del Carmen

Where do I find an English-speaking doctor or clinic in Playa del Carmen?

For non-emergencies: Hospiten Playa del Carmen has English-speaking staff and most insurance acceptance. Costamed and the International…

Información prácticaPlaya del Carmen

Why did the water stop working in my Playa del Carmen rental?

Message your host on-platform immediately with photos. It may be the unit (valve, pump), the building (cistern, pressure), or municipal…

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