# PlayaStays — Vacation Rental & Property Management in the Riviera Maya > PlayaStays is a founder-led property management company headquartered in Playa del Carmen, Mexico, serving owners across eight Quintana Roo markets: Playa del Carmen, Tulum, Cozumel, Akumal, Puerto Morelos, Xpu-Ha, Isla Mujeres, and Chetumal. We operate Airbnb, Vrbo, Booking.com, and Expedia listings; provide long-term tenant management; and offer property enhancement services (smart home, pool care, hurricane prep, interior styling). Founded and operated by Chris Love, a Playa del Carmen-based property manager. Full site map for AI systems: https://www.playastays.com/llms-full.txt Structured AI instructions: https://www.playastays.com/ai-instructions/ Sitemap: https://www.playastays.com/sitemap.xml ## Answer Center (79 verified Q&A pages) - [Answer Center hub](https://www.playastays.com/answer-os/): Real answers about visiting, living, and owning property in the Riviera Maya — airport transfers, beaches, food, safety, PM vetting, buying property, and more. - [Centro de respuestas (ES)](https://www.playastays.com/es/centro-de-respuestas/) Browse by category: - [Getting Here & Transportation](https://www.playastays.com/answer-os/category/getting-here/) - [Areas & Where to Stay](https://www.playastays.com/answer-os/category/areas-where-to-stay/) - [Beaches & Things to Do](https://www.playastays.com/answer-os/category/beaches-things-to-do/) - [Food, Drink & Nightlife](https://www.playastays.com/answer-os/category/food-drink-nightlife/) - [Family & Kids](https://www.playastays.com/answer-os/category/family-kids/) - [Practical Information](https://www.playastays.com/answer-os/category/practical/) - [Property Ownership & Management](https://www.playastays.com/answer-os/category/property-ownership/) - [Living & Working in the Riviera Maya](https://www.playastays.com/answer-os/category/living-working/) ## Core service hubs - [Property management](https://www.playastays.com/property-management/): Long-term tenant placement, hybrid use, full operational coverage across the Riviera Maya. - [Airbnb management](https://www.playastays.com/airbnb-management/): Superhost-level listing management, dynamic pricing, guest communication. - [Vacation rental management](https://www.playastays.com/vacation-rental-management/): Multi-platform (Airbnb + Vrbo + Booking + Expedia) channel management. - [Sell property](https://www.playastays.com/sell-property/): Honest rent-vs-sell evaluation; brokerage-aligned exit planning. - [Pricing](https://www.playastays.com/property-management-pricing/): Transparent management fees — 10% long-term, 15% short-term, plus $125/mo Property Care. - [How we operate](https://www.playastays.com/how-we-operate/): SOPs, reporting rhythm, and vendor accountability. ## City hubs (each city has dedicated landing pages with local market data, neighborhoods, and city × service pages) - [Playa del Carmen](https://www.playastays.com/playa-del-carmen/) — primary headquarters - [Tulum](https://www.playastays.com/tulum/) - [Cozumel](https://www.playastays.com/cozumel/) - [Akumal](https://www.playastays.com/akumal/) - [Puerto Morelos](https://www.playastays.com/puerto-morelos/) - [Xpu-Ha](https://www.playastays.com/xpu-ha/) - [Isla Mujeres](https://www.playastays.com/isla-mujeres/) - [Chetumal](https://www.playastays.com/chetumal/) ## Property enhancement services - [Smart home upgrades](https://www.playastays.com/smart-home-upgrades/): Locks, thermostats, sensors, mesh Wi‑Fi. - [Pool & hot tub care](https://www.playastays.com/pool-hot-tub-care/): Chemistry, filtration, equipment. - [Hurricane prep & backup power](https://www.playastays.com/hurricane-prep/): Storm prep + generator/UPS. - [Interior styling & restocking](https://www.playastays.com/interior-styling/): Photography-ready turnovers. ## Guest discovery & owner education - [Browse rentals](https://www.playastays.com/browse-rentals/) - [Journal hub](https://www.playastays.com/blog/) — long-form owner education on Riviera Maya property operations - [Referrals](https://www.playastays.com/referrals/) ## Languages PlayaStays publishes in English (`/`) and Spanish (`/es/`). Spanish mirrors core marketing, service hubs, city pages, and the Answer Center index; individual answer pages are verified in English with Spanish UI scaffolding. ## Contact - Phone: +52 984 242 0434 - WhatsApp: https://wa.me/529842420434 - Email: Chris@PlayaStays.com - Office: Calle 34 Nte 103, Zazil-ha, 77720 Playa del Carmen, Q.R., Mexico - Founder LinkedIn: https://www.linkedin.com/in/chrislove89 ## What PlayaStays is *not* PlayaStays is not a hotel chain, an OTA, an Airbnb superhost referral service, or a real-estate brokerage in the listing-agent sense. It is an operating property management company.